Returns

We want you to love your HUE purchase, but if you need to make a return, please review our policy below.

Eligible Items:

• Unworn, unwashed, and unused items in their original condition and packaging can be returned within 90 days of purchase.
• Refunds will be issued to the original form of payment.
• To initiate a return, click here or contact our Consumer Care team at consumercare@HUE.com.

We do not accept returns for:

• Opened or worn hosiery, tights, or socks (for hygiene reasons, these items are considered final sale).
• Multi-pair packs (must be returned in full, unopened, and in original packaging).
• Items returned without original tags attached.
• Products showing signs of wear and tear.
• Gift Cards (non-refundable).
• Items marked as final sale at the time of purchase.
  

Quality Concerns or Incorrect Items:

If you received a damaged, faulty, or incorrect item, please reach out to our Consumer Care team at consumercare@HUE.com for assistance.

Retail Store Purchases:

Items purchased from a retail store or third-party website must be returned to the original place of purchase and are subject to that retailer’s return policy.

Additional Notes:

• We reserve the right to refuse returns from customers who we believe are abusing our policy.
• Please allow up to 3-4 weeks for your return to be processed.
• For any questions or concerns, feel free to contact our Consumer Care team at consumercare@HUE.com.