Shipping & handling

International Orders are not accepted at this time. We only ship within the USA.

Canadian customers should visit the website at:   https://www.huenewyork.ca/en/

When will your order ship?

You are a valued customer, thank you! Your order is currently being processed. We are trying our best to ship orders within 3-4 business days. However, due to staffing shortages and making safety a top priority, your order may ship out on a slight delay. Once your order ships from our warehouse, you will receive a confirmation email with your tracking information. Thank you for your patience.

Shipping Options: We ship UPS SurePost and we offer standard ground free shipping.  For standard ground delivery, SurePost determines by weight if your package will be delivered by USPS or by UPS. Shipping outside the lower 48 states may require additional transit time.

Please Note: All packages going to a PO Box, APO or FPO will be shipped via USPS, UPS will NOT deliver to addresses with PO Box, APO or FPO (additional transit time may be required).

When can you expect to receive your order?

Standard Ground: Most orders shipping to destinations within the continental United States should ship within 3-7 business days after the order is received. Please allow up to 10 business days after it ships to receive your order. For standard ground delivery, SurePost determines by weight if your package will be delivered by USPS or by UPS. Not responsible for delays due to weather, lost or misdirected packages. (Please note that additional transit time may be required during peak seasons.)

How much will your shipment cost for your US/domestic order?

Ground order shipping costs are calculated by your order weight. 

Expedited shipping options are calculated on the shipping zip code. 

Expedited Shipping: Expedited orders received after noon will ship the next business day and delivery is 1-2 business days from the ship date.

Sales Tax Duties: We collect state taxes for orders in all states except:

• Alaska
• Delaware
• Missouri
• Montana
• New Hampshire
• Oregon
• Vermont